Ofcom has announced that 0500 numbers, which started life way back in 1982, are being stopped as of June 3rd. This is not new news, they have been phasing them out since 2014, so this shouldn't affect too many businesses.
But if you are a business that still has an 0500 number, then there are 3 simple options, which we can talk you through and assist with keeping your phones happily ringing.
Just call us on 03456 200200 and we can advise on the best action for all your communication needs.
Back in 2014, Ofcom announced their decision to withdraw the 0500 Freephone number range from use, and the day of their demise is now nearly upon us. 0500 was one of the traditional two Freephone prefixes alongside 0800, and was created in 1982. But new 0500 numbers stopped being allocated twenty years ago in favour of a gradual focus on its better known 0800 counterpart. Ofcom has now taken the decision to withdraw all remaining 0500 numbers given the low consumer awareness and the long-term decline of its use by service providers. 0500 numbers will stop working on June 3rd, customers currently using the 0500 prefix have three options: 1. Switch to 08085: Ofcom has issued the Freephone number “08085” as a replacement for 0500 numbers, and is followed by the last 6 digits of the existing 0500 number. There would be no changes to the current call charge rates. 2. Choose an alternative: we provide both 0800 Freephone and 03 prefixes which are amongst the most popular customer contact numbers in the UK and are widely recognised. 3. Let it be retired: Organisations that have 0500 numbers but no longer use them can choose to do nothing and the number will be automatically be retired with the Ofcom withdrawal on the 3rd June.